At Athletic Twelve, we respect your game, and your privacy. Below you’ll find exactly what we do with your data (spoiler: not much), how we keep it safe, and what your rights are.

By visiting our website or placing an order, you agree to this policy. If you’ve got any questions, just reach out via support@athletictwelve.com.

Who we are
We’re Athletic Twelve, a sports cap brand based in the Netherlands.

What personal data we collect
We only ask for what we need to deliver your order or keep you in the loop. That’s it.

When you place an order:

• Name
• Shipping & billing address
• Email address
• Payment info (handled securely via our payment provider, we don’t see your card details)
• Order details

When you sign up for our newsletter:

• Email address
• Optional: your first name

When you visit our site:

• IP address
• Browser & device info
• Which pages you check out (via Google Analytics)
• Cookies (more on that below)

Why we collect it
We only use your data to:

• Process and ship your order
  
• Keep you updated about your order
• Send you our newsletter (only if you’ve subscribed)
• Improve our website (via anonymous analytics)

We don’t sell your info. 

Legal basis (boring, but important)
We collect your data based on:

• Contract: to complete your order
• Consent: when you sign up for our newsletter or accept cookies
• Legal obligation: we have to keep some data (like invoices) for tax purposes

Sharing your data
We only share your data with partners that help us run the shop smoothly. Think:

• Payment providers (like Mollie, Stripe, etc.)
• Shipping partners (like PostNL, DHL)

These parties only get access to what they need and we make sure they handle it responsibly.

Cookies

We use cookies to help our website function properly, understand how you interact with it, and improve your overall experience.

When you visit our site, you’ll see a cookie banner where you can accept or manage your preferences.

How long we keep your data
We don’t keep stuff longer than necessary.

• Order info: 7 years (because the tax office says so)
• Newsletter data: until you unsubscribe
• Analytics data: anonymized, and stored for up to 26 months

Your rights 
You’ve got the right to:

• See what data we have on you
• Correct your data
• Ask us to delete your data
• Withdraw your consent (like for the newsletter)
• File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Want to use any of these rights? Just email us at support@athletictwelve.com.

Security
We do our best to protect your data. Our website uses SSL encryption (that little lock in your browser), and we only work with secure partners.

Updates
This policy might be updated now and then, especially if the law changes (or if we add cool new features). You’ll always find the latest version right here.

Thanks for trusting Athletic Twelve. We’ll take good care of your data, so you can focus on the game.