Frequently asked questions
Caps
How do I know what cap size to pick?
One size fits all? We don’t believe in that. Every head is unique and the right fit will make a huge difference. Therefore, we work with two sizes for every cap. You can check out our size guide here. Still unsure? Send us a message and we’ll help you out.
Shipping, delivery and returns
When will I receive my cap?
Athletic Twelve's estimated delivery time varies by country. In the Netherlands we aim to ship all orders within 3 to 5 business days.
Once your order is on the move, you’ll get a tracking link so you can follow the journey from us to you.
Can I return my order?
Yes, no stress, you can return your item within 14 days after delivery, as long as it’s unworn and in original condition. Check all the details in our Return policy.
Do I have to pay for return shipping?
Yes, return shipping is at your own expense. The costs will be deducted from your refund.